Shipping & Digital Delivery Policy

 

 

TRUELIVE IPTV Store

Shipping & Digital Delivery Policy • Effective August 2026

100% DIGITAL ELECTRONIC DELIVERY:
All subscription plans offered by TRUELIVE IPTV Store are strictly intangible digital services. No physical items, cards, or packages will be delivered via postal mail or courier.

1. Delivery Methods

Upon order verification, your activation credentials and setup instructions are sent electronically via:

  • Email: Dispatched to the email address entered during checkout.
  • WhatsApp & Telegram: Provided instantly via direct messaging if requested during purchase.
  • SMS: Backup verification sent to your mobile phone number.

2. Delivery Timeframe

  • Average Turnaround: Typically 5 to 30 minutes following payment confirmation.
  • Maximum Turnaround: During peak times or system maintenance, delivery may take up to 12 hours.

3. Shipping Costs & Import Fees

All digital deliveries are free of charge ($0.00 Shipping Fee). There are no customs duties or physical handling charges.

4. Troubleshooting Missing Credentials

If you have not received your credentials within 1 hour:

  1. Check your email’s Spam / Junk / Promotions folders.
  2. Confirm the accuracy of the contact details submitted with your order.
  3. Contact our 24/7 customer support team with your order confirmation details.

Customer Support & Delivery Help

TRUELIVE IPTV Store
Address: 350 5th Avenue
New York, NY 10118, United States
Email: contact@trueliveiptv.com
Phone: +1 (929) 567-4237
Support: Email, WhatsApp, Telegram

 

Scroll to Top